Shipping policy
UTVDistribution strives to ship orders MF-Fast.
Most orders ship the same business day when received before 2PM PST Mon-Fri. (Weekends & Holidays Excluded) pending current workload.
We primarily ship Fed Ex and UPS. Occasionally we utilize USPS.
No refunds on paid shipping on orders. We are not responsible for returned package shipping fees due to non delivery or incorrect addresses. Not responsible for shipping companies errors or delays.
Expedited Shipping
Best way to handle Expedited / Faster shipping is as follows:
Place your order and leave a note specifying the service required. (UPS 2Day-UPS 3Day-UPS Overnight-UPS Overnight AM Delivery)
We run the rates and email the upgraded shipping pricing. So pay attention to your emails!!!!!! We do not have time to track you down to confirm.
Once agreed on the service and rate the shipping invoice is sent. Once invoice is paid your package will be shipped. No pay-no shippy Skippy!
Requests for Expedited shipping after 2PM Pacific Standard time will not be shipped until the following day.
The less desirable option for expedited shipping:
Please email the products required along with your shipping address for an expedited shipping quote. sales@utvdistribution.com
(Weekends & Holidays Excluded) No refunds on Expedited shipping due to carrier delays. No guarantees on delivery date.
****If you do not include your shipping address and list of required products your inquiry will be skipped -details my friend.***
International Orders
We are happy to provide quotes for International Customers. The majority of our products are heavy, so shipping adds up quickly. International orders are subject to import fees/ taxes/ tariffs and other incurred costs which is the sole responsibility of the customer. Please email us a screenshot or list of products required along with the complete shipping address. You are welcome to ship our products to a freight forwarding agency within the U.S. The majority of the freight forwarders have discounted International shipping rates these days.
Where's My Order?
This typically happens when you enter your email incorrectly or address.
Please do not call us-we handle all inquires via email.
We emailed tracking information when the order shipped. Check your emails before contacting us please. If you feel the need to contact us-Include your order number / Name / Email address.
Track you order:
USPS
Fed Ex
UPS